What is the warranty policy for the Full Wrap Leather Case?

Nomad offers a 2 year limited warranty on all of our products. This warranty covers any manufacturing or workmanship defects but does not cover damages. Leather is a natural material and is therefore subject to change over time with daily use and wear. Changes in the color and texture should not be considered a flaw but inherent to the elegance of the leather. These changes in the color of the leather and signs of wear are normal. While occasional exposure to water is not an issue, discoloration may result if exposed to water. Cosmetic issues that were not caused by the manufacturing process will not be considered for returns.  *Any damage done to the case during removal/re-instillation will not be considered for returns or replacements. If you are having trouble removing your case, please remove from the bottom of the case or email chloe@hellonomad.com and she can assist you.  *This is a fashion case .While we designed this item to offer some protection to the phone, there is no guarantee of protection in the case of a drop. Nomad is not liable for any damage to your case and/or phone in the case of a drop or misuse of the item. Below are some examples of Returnable and Non-returnable issues. Please note that these examples do not represent every situation where a case may or may not be returnable. Please email chloe@hellonomad.com for all warranty inquiries.  Returnable Issues: Leather peeling away from the case that is not caused by a drop or mishandling of the product, bubbling of the leather that is not caused by misuse, any breaking of the polycarbonate frame that is not due dropping/mishandling.


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