How do I cancel my order?

If you would like to cancel your order, please send an email to support@hellonomad.com with the subject line reading "I need to cancel my order" and include either your order number or the email address used to place the order in the body of the email. We will respond to cancellation requests during the business hours of M-F 9am-5pm. We are not able to cancel or change any part of an order once it has shipped from our warehouse.

Please double check all information before confirming your order. Once an order is placed, there is no guarantee that we will be able to cancel or edit the order information, even if the status still states "Pending". 

*Please refer to our Return Policy for information on how to process a return or email support@hellonomad.com for help.

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