I lost the foam spacer for my Pod Pro, what should I do?
While a quarter will do just fine as a temporary replacement, you can also send an email to Chloe at firstname.lastname@example.org
Can I keep the device plugged in as an everyday charger without ruining the battery?
Leaving the Pod Pro plugged in will not cause any harm to the battery. It is designed to be used as an everyday charger that you can also unplug and take with you on the go!
The magnet on my Pod Pro came unglued or was lost, what now?
Super glue is a simple solution for a loose magnet, just allow ample time for drying. If you've lost magnet, please email email@example.com and she will arrange a replacement to be sent out, as we…
My Pod Pro isn't working when I plug my device in?
When your device is plugged into Pod Pro, press the small button (near the lights) to activate charging. Note: connect iPhone or Apple Watch first and then power on your Pod Pro. Still not working? P…
How long does Pod Pro take to Charge?
Pod for Apple Watch uses pass-through charging when plugged in, meaning it will charge the Watch first and then itself. The Pod itself takes roughly three hours to fully charge depending on the level…
Does Pod Pro come with a wall plug?
Pod Pro comes with a Micro USB cable to recharge it, and does not come with a wall plug.
Does Pod Pro come with an Apple Watch charging cable?
Pod Pro does have an integrated Apple Lightning connector to charge your iPhone. It also ships with a Micro USB cable to charge the Pod Pro itself from any standard USB type A port. Pod Pro for Apple…
How do I work my Pod Pro?
Pod Pro is a charger for both your Apple Watch and your iPhone. There is an integrated Lightning cable for charging your iPhone and a USB port inside to install your Apple Watch cable. Twist the top…
Does Pod Pro work with both versions of the Apple Watch charging cable?
Yes, Pod Pro for Apple Watch works with both the 1m & 2m variations of the Apple Watch charging cable. It also works with both the plastic and metal version of the cable, though you need to use the i…
How many times can Pod Pro charge my iPhone and Apple Watch?
Pod Pro can charge both your iPhone 6 and Apple Watch twice.